99jljl Privacy Policy — How We Handle Your Personal Information

1. Introduction

1.1 99jljl is committed to protecting the privacy and personal data of all players who use its platform. This Policy has been prepared in compliance with Republic Act 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.

1.2 This Policy applies to all personal data collected through the 99jljl website at 99jljl.cam, including all games, betting products, account management features, payment processing systems, customer support interactions, and marketing communications associated with the platform.

1.3 This Policy should be read together with the 99jljl Terms & Conditions and Responsible Gaming policy. In the event of any inconsistency between this Policy and any other document on the 99jljl platform regarding the treatment of personal data, this Policy shall prevail.

2. Data Controller

2.1 For the purposes of the Data Privacy Act of 2012, 99jljl acts as the personal information controller (PIC) in respect of all personal data collected from players using the 99jljl platform.

2.2 99jljl operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), which imposes specific obligations on the platform regarding the collection, retention, and disclosure of player data. These regulatory requirements take precedence over general privacy preferences in certain circumstances, as described in this Policy.

3. Personal Data We Collect

3.1 99jljl collects the following categories of personal data:

3.2 Sensitive Personal Information. In the course of KYC verification and responsible gaming monitoring, 99jljl may process data that constitutes sensitive personal information under the DPA — including Philippine government ID numbers and, where applicable, information provided voluntarily in connection with self-exclusion or responsible gaming requests. This data is processed only to the extent strictly required for compliance purposes and is subject to enhanced security measures.

3.3 Data Collected Automatically. When you access the 99jljl platform, certain technical data is collected automatically through cookies and similar technologies, including your device's IP address, browser type, and interaction patterns. This data helps 99jljl maintain platform security, prevent fraud, and improve the user experience. Refer to Section 7 for the full cookies policy.

4. How We Use Your Personal Data

4.1 99jljl uses personal data for the following purposes:

• Account Registration and Management: To create and maintain your 99jljl account, verify your identity, and process your registration in compliance with PAGCOR licensing requirements.
• Identity Verification (KYC): To verify your identity and age as required under PAGCOR licensing conditions and the Anti-Money Laundering Act (RA 9160, as amended). All players must be verified as 21 years of age or older before withdrawal privileges are granted.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment methods. Financial data is processed in compliance with applicable BSP and AMLC regulations.
• Regulatory Compliance: To fulfil 99jljl's obligations under its PAGCOR license, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws and regulations, including mandatory transaction reporting and suspicious activity reporting.
• Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent activity, multiple account creation, bonus abuse, money laundering, and other conduct prohibited under the 99jljl Terms & Conditions.
• Service Delivery and Customer Support: To operate the 99jljl platform, deliver games and betting products, process bets and payouts, and respond to your customer support inquiries.
• Responsible Gaming: To monitor account activity for signs of problem gambling and to administer deposit limits, session controls, and self-exclusion requests in accordance with 99jljl's responsible gaming obligations under its PAGCOR license.
• Marketing and Promotions: Where you have provided your consent or where permitted under applicable law, to send you information about 99jljl promotions, bonuses, new games, and platform updates. You may opt out of marketing communications at any time through your account preferences.
• Platform Improvement: To analyse aggregated usage data and improve the performance, design, and features of the 99jljl platform.

5. Legal Basis for Processing

5.1 99jljl processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contract Performance: Processing necessary for the performance of the contract between you and 99jljl — including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with 99jljl's legal and regulatory obligations, including PAGCOR licensing requirements, Anti-Money Laundering Act compliance, and mandatory disclosures to Philippine authorities.
• Legitimate Interests: Processing necessary for 99jljl's legitimate interests in operating a secure, fair, and compliant online gambling platform — including fraud prevention, platform security, and responsible gaming monitoring — where these interests do not override your fundamental rights and freedoms.
• Consent: Where 99jljl relies on your consent as the basis for processing — primarily for marketing communications and non-essential cookies — you have the right to withdraw consent at any time without affecting the lawfulness of processing already carried out.

6. Sharing and Disclosure of Personal Data

6.1 99jljl does not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

6.2 99jljl may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• PAGCOR and Philippine Regulatory Authorities: As required under 99jljl's PAGCOR license, player data — including identity information, transaction history, and account activity — may be disclosed to PAGCOR and other Philippine government authorities upon their lawful request.
• Anti-Money Laundering Council (AMLC): 99jljl is required under RA 9160 to file covered transaction reports and suspicious transaction reports with the AMLC. These reports may include your personal and financial data.
• Payment Service Providers: Your financial data is shared with GCash, Maya, and other Philippine payment service providers as necessary to process your deposit and withdrawal transactions.
• KYC and Identity Verification Providers: 99jljl works with certified third-party identity verification service providers to process government ID documents and verify player identities. These providers are contractually bound to process data only as directed by 99jljl and in compliance with the DPA.
• Game Software Providers: Certain game-related technical data — such as session identifiers and game round results — is shared with certified game providers for the purpose of delivering and certifying game outcomes. These providers do not receive your full identity data.
• Customer Support Platform Providers: Technical service providers who power 99jljl's live chat and support infrastructure may process limited contact and communication data as personal information processors acting under 99jljl's instruction.
• Law Enforcement: 99jljl may disclose personal data to the Philippine National Police, National Bureau of Investigation, or other law enforcement bodies where required by law, court order, or to protect the legal rights of 99jljl and its players.

7. Cookies and Tracking Technologies

7.1 The 99jljl platform uses cookies and similar tracking technologies to ensure the proper functioning of the platform, maintain your login session, and analyse usage patterns for the purpose of platform improvement.

7.2 The following categories of cookies are used on 99jljl:

• Strictly Necessary Cookies: These are essential for the platform to function correctly. They enable core features such as login session management, security token validation, and account access. These cookies cannot be disabled without causing significant platform disruption.
• Functional Cookies: These remember your preferences — such as language settings and display options — to improve your experience on the 99jljl platform.
• Performance and Analytics Cookies: These collect aggregated, anonymised information about how players interact with the 99jljl platform, helping us identify performance issues and prioritise improvements.
• Marketing Cookies: Where you have provided your consent, these may be used to deliver relevant promotional content within the 99jljl platform. You may withdraw consent for marketing cookies at any time through your browser or account settings.

7.3 You may manage cookie preferences through your web browser settings. Disabling strictly necessary cookies will impair your ability to use the 99jljl platform, including the login function.

8. Data Retention

8.1 99jljl retains personal data only for as long as is necessary for the purposes described in this Policy and to fulfil applicable legal and regulatory obligations.

8.2 The following retention periods apply as a general guide:

• Account and Identity Data: Retained for the duration of the account relationship, and for a minimum of five (5) years following account closure, as required under PAGCOR licensing conditions and anti-money laundering regulations.
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with RA 9160 and BSP requirements applicable to payment service providers.
• Customer Support Records: Retained for a minimum of three (3) years following the resolution of the relevant support interaction.
• Technical and Log Data: Generally retained for a period of twelve (12) to twenty-four (24) months for security and fraud prevention purposes.

8.3 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities.

9. Security Measures

9.1 99jljl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 99jljl's servers
• Encryption of sensitive stored data, including government ID documents and financial data
• Role-based access controls limiting access to personal data to authorised personnel only
• Multi-factor authentication requirements for internal systems accessing player data
• Regular security assessments and penetration testing of the 99jljl platform
• Incident response procedures aligned with NPC breach notification requirements

10. Your Data Subject Rights

10.1 Under the Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by 99jljl:

10.2 To exercise any of the rights listed above, please contact the 99jljl Data Protection Officer using the contact details provided in Section 14. 99jljl will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11. Children's Privacy and the 21+ Age Requirement

11.1 The 99jljl platform is strictly intended for use by adults aged 21 years and older, in compliance with PAGCOR regulations applicable to online gambling in the Philippines. The platform does not knowingly collect personal data from individuals under the age of 21.

11.2 Any account found to have been registered by a person under the age of 21 will be closed immediately. In such cases, any deposits made and winnings accrued will be dealt with in accordance with PAGCOR's responsible gaming guidelines and 99jljl's terms of service.

11.3 If you have reason to believe that a person under the age of 21 has registered on the 99jljl platform, please contact our Data Protection Officer or customer support team immediately using the contact details in Section 14.

12. Third-Party Links and Services

12.1 The 99jljl platform may contain references to or integrations with third-party services — including certified game providers, payment processors, and analytics tools. This Privacy Policy applies only to personal data collected and processed by 99jljl directly and does not govern the privacy practices of third-party services or their respective platforms.

12.2 99jljl is not responsible for the privacy practices or content of any third-party services. Players are encouraged to review the privacy policies of any third-party service providers whose services they access in connection with their use of the 99jljl platform.

13. Changes to This Privacy Policy

13.1 99jljl may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, 99jljl will notify registered players via the email address on file or through an in-platform notification prior to the changes taking effect.

13.2 The revised Privacy Policy will be posted on this page with an updated effective date. Your continued use of the 99jljl platform following the effective date of any updated Policy constitutes your acknowledgement of the changes. If you do not agree to the revised Policy, you should discontinue use of the platform and may request account closure in accordance with the process described in the Terms & Conditions.

14. Contact Information and Data Protection Officer

14.1 99jljl has designated a Data Protection Officer (DPO) as required under Section 21 of the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 99jljl, please contact the DPO using the details below:

14.2 If you are not satisfied with 99jljl's response to your data privacy request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through official NPC complaint channels.